Privacy & Cookie Policy
Cookies We Use
This website and the sydep app use the following cookies to function and improve your experience:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
authjs.session-token__Secure-authjs.session-token | Necessary | 30 days | Maintains your authentication session and user identity in the product app. |
authjs.csrf-token | Necessary | Session | Prevents Cross-Site Request Forgery (CSRF) attacks and protects your account security. |
_ga_ga_* | Analytics | ~13 months | Google Analytics. Only set if you accept analytics cookies, shared across the public site and the product app. Helps us understand how you use the product to improve your experience. |
sydep_cookie_consent | Preference | Persistent | Stores your cookie consent preferences and can be scoped to a configured parent domain so we remember your choice across both the public site and the product app. |
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled and do not require consent, though we inform you of their use here for transparency.
- Session Management: Authentication cookies keep you logged in securely.
- Security: CSRF protection cookies prevent unauthorized actions on your behalf.
Analytics Cookies
We use Google Analytics to understand how you interact with sydep. This helps us improve features, performance, and your overall experience. Analytics cookies are only loaded if you explicitly consent to them via our cookie banner.
Analytics data is processed by Google in accordance with their privacy policy.
Your Consent & Preferences
When you first visit sydep, a cookie banner appears asking for your consent. You can:
- Accept All: Consent to all cookies (necessary + analytics + marketing).
- Reject All: Reject all non-necessary cookies.
- Manage Preferences: Choose which categories to accept on a granular basis.
Your choice is stored locally and you can change it at any time by visiting this page or using the cookie settings button.
Payment Processing
Paid subscriptions are billed through Paddle, our Merchant of Record. Paddle collects and processes payment details (card number, billing address, email) directly — we never see or store your full card details. Paddle acts as an independent data processor for this data; see their privacy policy for details.
We retain subscription and invoice metadata (plan, status, billing period, Paddle customer/subscription IDs) for as long as your account is active, plus any additional period required by tax and accounting law after cancellation.
Data Controller & Contact
TODO: Please provide the following information and update this page before launch:
- Your company or individual name (data controller)
- Contact email address
- Data Protection Officer (DPO) email if applicable (required in some jurisdictions)
- Your jurisdiction and any data processing agreements with third parties
Your Privacy Rights
Depending on where you are located, you may have additional rights regarding your personal data:
- Right to Access: Request what personal data we hold about you.
- Right to Correction: Request corrections to inaccurate data.
- Right to Deletion: Request erasure of your personal data (subject to legal exceptions).
- Right to Withdraw Consent: Withdraw consent to non-essential cookies at any time.
- Right to Opt-Out: Opt out of data sale/sharing (CCPA/CPRA in US states).
To exercise any of these rights, please contact the data controller above.
Changes to This Policy
We may update this cookie policy from time to time as our practices evolve or as legal requirements change. Any material changes will be reflected on this page with an updated last-modified date.
Last updated: August 1, 2026